Frequently Asked Questions

Multiple charges on my account?

August 29, 2016

If you think that you have received multiple charges on your account, please contact The Big Parade Support Team as soon as possible, so that we can review further and assist you in resolving this issue.

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Are You Having a Different Problem?

Please contact customer support by sending an e-mail to thelumineers@support.sparkart.com. We do our best to reply to all inquiries within 2 business days.